Welcome to The Scalp Lounge USA (“we,” “our,” “us”). We value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, schedule services, or interact with us online or in person.

By using our services or visiting our website, you agree to the terms of this Privacy Policy.

1. Who We Are

The Scalp Lounge USA is a professional scalp care and wellness brand headquartered in Lehi, Utah. We provide scalp facial treatments, scalp mapping, and related wellness services through our local and nationwide team of specialists.

Website: https://thescalploungeusa.com
Email: [email protected]

2. Information We Collect

We collect the following types of information when you interact with us online or in person:

- A. Personal Information

Name, email address, phone number

Billing address, payment details (collected securely via our third-party payment processors such as Square, Stripe, or GlossGenius)

Appointment details, preferences, and history

Any information you voluntarily provide through forms, surveys, or correspondence

- B. Automatically Collected Information

When you visit our website, we may automatically collect:

IP address, browser type, and device information

Pages visited, time spent on site, and referring URLs

Cookies and tracking data from analytics tools like Google Analytics or Meta Pixel

- C. Media & Marketing Content

With your consent, we may capture before-and-after photos or videos during your service for marketing or educational use. You can withdraw this consent at any time by contacting us.

3. How We Use Your Information

We use your information to:

Schedule and manage appointments

Process payments and deposits securely

Send booking confirmations, reminders, and follow-up messages

Share marketing offers, promotions, and updates (with your consent)

Improve our services, website, and client experience

Comply with legal and business obligations

4. How We Share Your Information

We only share information when necessary, and only with trusted third parties, including:

- Payment processors (e.g., Square, Stripe, GlossGenius)

- Booking platforms (e.g., GlossGenius or similar scheduling tools)

- Email and SMS providers (for reminders, marketing, and communication)

- Analytics and advertising partners (e.g., Google Analytics, Meta/Facebook Ads)

We never sell or rent your personal data.

5. Cookies and Tracking Technologies

We use cookies to improve your website experience and analyze traffic. You can manage or disable cookies in your browser settings, but some website features may not function properly without them.

6. Data Retention

We keep your information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

7. Your Privacy Rights

Depending on your location, you may have the right to:

Access or request a copy of your personal data

Correct inaccurate information

Request deletion of your data (“right to be forgotten”)

Opt out of marketing communications

Limit or withdraw consent to photo/media usage

To exercise your rights, email [email protected] or contact us at the address above.

8. Security of Your Information

We implement appropriate security measures to protect your personal data. All online transactions and payment details are encrypted through secure third-party payment gateways.

9. Marketing Communications

By subscribing to our newsletter, SMS alerts, or completing booking forms, you consent to receive communications from The Scalp Lounge USA. You can opt out at any time by clicking “unsubscribe” in our emails or replying “STOP” to SMS messages.

10. Children’s Privacy

Our website and services are intended for adults (18+). We do not knowingly collect information from minors.

11. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. Updates will be posted on our website with a revised effective date.

12. Contact Us

For any questions or privacy-related requests, please contact us at:

The Scalp Lounge USA
Lehi, Utah, United States
📧 [email protected]
🌐 https://thescalploungeusa.com